Car Myntra ("the App", "we", "us", or "our") operates the Car Myntra mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.
1. Information Collection and Use
We collect information to provide, maintain, and improve our services. The types of data we collect include:
Location Data
- GPS coordinates and location information to display car listings near you
- Location history for tracking your car searches and saved locations
- You can control location sharing through your device settings
Personal Information
- Email address and phone number for authentication
- User profile information (name, profile picture)
- Account creation and activity logs
Images and Videos
- Photos and videos you upload when listing cars for sale
- These are stored to display your vehicle listings to potential buyers
Device Information
- Device type, OS version, and unique device identifiers
- App version and usage statistics
- Crash reports and error logs
Firebase and Third-Party Services
- Firebase Analytics: Anonymous usage statistics
- Firebase Messaging: Push notification tokens
- Google Maps: Location-based services
- Authentication services (email/password, third-party providers)
2. Legal Basis for Processing
We process your information based on the following legal grounds:
- Contractual Necessity: To provide and maintain the App services
- User Consent: For specific data processing as disclosed in this policy
- Legitimate Interests: To improve the App and ensure security
- Legal Compliance: To meet regulatory and law enforcement requirements
3. Use of Data
Car Myntra uses the collected data for various purposes:
- Providing and maintaining core App functionality
- Displaying relevant car listings based on user preferences and location
- Processing user-submitted car photographs and vehicle details
- Sending notifications about new car listings and buyer inquiries
- Analyzing app usage patterns and improving user experience
- Detecting and preventing fraudulent listings and security threats
- Complying with legal obligations and law enforcement requests
4. Data Retention
We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on data type:
- Account Information: Retained while your account is active; permanently deleted 30 days after account deletion
- Car Listings: Retained for 12 months after listing expiry or marked as sold; older listings archived
- Listing Media: Retained while listing is active; deleted after listing removal
- Analytics Data: Aggregated and anonymized; retained for historical analysis
5. Security of Data
The security of your data is important to us but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
We implement the following security measures:
- End-to-end encryption for sensitive communications
- Firebase Authentication for secure account access
- Regular security audits and vulnerability assessments
- HTTPS encryption for all data in transit
- Access controls and role-based permissions
6. Third-Party Services
Our App uses third-party services that may collect information about you:
Google Play Services
Provides authentication and in-app services. Google Privacy Policy
Firebase
Used for authentication, database, cloud messaging, and analytics. Firebase Privacy Policy
Google Maps API
Provides location-based services. Google Maps Privacy Policy
These services have their own privacy policies governing their use of information.
7. User Rights and Choices
You have the following rights regarding your personal data:
Access and Portability
You can request a copy of all personal data we hold about you in a structured, portable format.
Correction
You can update or correct inaccurate personal information through your account settings.
Deletion
You can request deletion of your account and associated data. Visit our Account Deletion page to submit a request.
Opt-Out
- Location Tracking: Disable location permissions in your device settings
- Push Notifications: Disable through app settings or device settings
- Analytics: Opt-out through app privacy settings
- Marketing Communications: Unsubscribe from email communications in your preferences
8. Children's Privacy
Our App is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account immediately.
9. Data Breach Notification
In the event of a data breach involving your personal information, we will notify affected users within 30 days through email or in-app notification, as required by applicable data protection laws.
10. International Data Transfer
Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using the App, you consent to the transfer of your information to countries outside your country of residence.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the App following the posting of revised Privacy Policy means that you accept and agree to the changes.
📧 Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@carmyntra.com
Address: Car Myntra Team, India
12. GDPR and Regional Compliance
For European Union Residents
Under the GDPR, you have additional rights including the right to lodge a complaint with your local data protection authority. Our Data Protection Officer can be contacted at the email address above.
For California Residents (CCPA)
You have the right to know what personal information is collected, the right to delete personal information collected, and the right to opt-out of the sale of personal information (though we do not sell personal information).
For India Residents
We comply with the Digital Personal Data Protection Act (DPDPA). You can request access, correction, and deletion of your personal data.