Account Deletion Overview
If you wish to permanently delete your Car Myntra account and all associated data, this page provides you with the necessary information and options to do so.
What Will Be Deleted
- Your account credentials and profile information
- Email address and phone number
- All your car listings and posted ads
- Car purchase and sale history
- Saved favorite cars and search preferences
- Preferences and notification settings
⚠️ Important Warning
Account deletion is permanent and irreversible. Once your account is deleted:
- You will not be able to recover any of your data
- All your car listings, ads, and transaction history will be permanently removed
- You will not have access to your chat history and messages with buyers/sellers
- Any pending transactions or payments will be settled as per policy
How to Delete Your Account
Option 1: Delete Through the App (Recommended)
- Open the Car Myntra app on your device
- Go to Profile → Account Settings → Delete Account
- Read the warning carefully and tap Continue
- Enter your password to confirm your identity
- Tap Permanently Delete My Account
- Your account will be deleted within 24 hours
Option 2: Email Request
You can also submit a deletion request via email. Send an email to:
📧 Submit Deletion Request
Click the button below to compose a deletion request email:
Send Deletion Request EmailIn your email, please include:
- Your email address associated with the account
- The phone number used during registration (if applicable)
- Your username or account ID (if known)
- A brief reason for deletion (optional)
Option 3: Contact Support Form
Fill out the form below to request account deletion:
Data Deletion Timeline
What Happens After Deletion
- Immediate (0-1 hour): Your account access is revoked immediately. You can no longer log in.
- Within 24 hours: Your personal data is marked for deletion from our primary database.
- Within 7 days: Your data is purged from our backup systems.
- Within 30 days: Your data is completely removed from all secondary systems and partners.
Your Rights
GDPR (Europe)
Under GDPR, you have the right to erasure ("right to be forgotten"). We will delete your account and associated data within 30 days of your request.
CCPA (California)
Under CCPA, you have the right to delete personal information. We will process your deletion request within 45 days.
Digital Personal Data Protection Act (India)
Under DPDPA, you have the right to request deletion of your personal data. We will process requests promptly according to applicable regulations.
Retention Exceptions
Some data may be retained in limited circumstances:
- Legal Obligations: If required by law or court order
- Fraud Prevention: If account deletion is related to suspected abuse
- Safety: If necessary to prevent harm to others
- Compliance: Aggregated data for regulatory compliance
In these cases, we will retain only the minimum necessary data and keep it secure.
Before You Delete
⚠️ Download Your Data
Before deleting your account, consider downloading a copy of your data:
- Open the Car Myntra app
- Go to Profile → Settings → Privacy → Download My Data
- We will send you a data export file to your email within 24 hours
❓ Frequently Asked Questions
📧 Need Help?
If you have any questions about account deletion or need assistance:
Email: support@carmyntra.com
Response Time: Usually within 24 hours (business days)